> For the complete documentation index, see [llms.txt](https://docs.vames-store.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.vames-store.com/assets/vms_multichars/common-errors.md).

# Common Errors

In this section, you will find answers to commonly encountered issues. Remember that most errors stem from incorrect configuration, lack of required resources, or insufficient modification.

Bear in mind that troubleshooting requires patience and precision. Try to carefully analyze the errors and systematically review possible solutions.

If the issue persists after verifying the configuration and available resources, please contact the support on the VMS Discord.

***

<details>

<summary>No such export Notification in vms_notify</summary>

1. Go to vms\_multichars/config/config.lua file
2. Find function `Config.Notification`
3. Remove vms\_notify exports and add your notify events or exports

</details>

<details>

<summary>Black screen when joining a server</summary>

Make sure you install the .sql file to your database that comes with the script, and make sure you have done everything according to the section [Installation](/assets/vms_multichars/installation.md)

</details>

<details>

<summary>Character is frozen and cannot move after creation</summary>

1. Go to your **es\_extended\client\functions.lua** file.
2. Find function `ESX.SpawnPlayer`
3. Remove `Core.FreezePlayer`

</details>

<details>

<summary>ERROR: vms_multichars was unable to execute a query!</summary>

1. If you got such an error in the server console, it means that you are missing some column to correctly register the character in the users table
2. In case you receive, for example, such an error: `Unknown column 'skin' in 'field list'` this here means that you are missing the skin column in your users table and you need to install it correctly as it is required in ESX

</details>

<details>

<summary>No such export forceRespawn in resource spawnmanager</summary>

1. Install [**spawnmanager**](https://github.com/citizenfx/cfx-server-data/tree/master/resources/%5Bmanagers%5D/spawnmanager) on your server
2. Start spawnmanager in your server.cfg file - **BEFORE FRAMEWORK**

</details>


---

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